What data we collect

We keep data collection to a minimum. Here’s what we may collect:

• Your name and contact details if you fill out our contact form.
• Usage data, like pages visited and tools used, to improve the site.
• Any feedback you share with us, for editorial purposes.
• No sensitive or financial information is collected by Cerenoxyla.

How we use your data

We use your data only for necessary business operations, like responding to your messages.

• Responding to your queries and requests.
• Improving the functionality and user experience of the site.
• Monitoring site performance and preventing misuse.
• Contacting you about updates if you subscribe to our newsletter.

Legal basis

We collect and process data in line with South African privacy law.

Our legal basis is your consent (where required) and our legitimate interest in running the site and responding to user requests.

Sharing data

We never sell your data. Sharing is minimal and only for running the website.

• With hosting providers for website operation.
• With regulatory authorities if required by law.
• With service providers for essential technical support only.

Data security

We use secure systems to store and process your data, and access is limited to authorised staff. Data is retained only as long as needed for its purpose and is not shared with third parties for marketing.

Your rights

South African law gives you rights over your data. Here’s what you can do:

• Request a copy of your data we hold.
• Ask us to correct or delete your data.
• Withdraw consent at any time (where consent is the basis).
• Object to certain types of processing.

Cookies

We use essential and analytics cookies only. You can review cookie details and manage your settings in your browser.

See cookie policy See cookie policy

Contact us

If you have questions about your data or this policy, reach out using the details below or our contact form.

Policy changes

We may change this policy from time to time. Significant updates will be posted on this page.